managing people

Managing People

Do you manage people?

Are you taking on new staff?

Do you want to know more about managing people?

QSC works in association with Skylark Training & Development Ltd to offer courses designed specifically for small to medium sized businesses.

You can choose specific topics to meet your needs from a menu of courses which include:

  • Communication with Impact
  • Understanding Behaviour at Work
  • Assertiveness & Managing Difficult Behaviours
  • Giving & Receiving Feedback
  • Understanding & Leading Teams
  • Making the Most of Meetings
  • Leading & Managing Change
  • Managing Pressure
  • Managing Time
  • Problem Solving
  • Delegation
  • How to Train Others
  • Coaching Skills for Managers
  • Presentation Skills
  • Induction: Developing the Skills of New Employees

Additional services include an analysis of training needs in the business, development, design and delivery of training, followed by an analysis of impact and outcomes.

The courses are delivered by Sally McMahon of Skylark Training & Development Ltd. Sally is also a certified DiSC® trainer and has access to the Five Behaviours of a Cohesive TeamTM profiles and programme.

“DiSC and Everything DiSC are registered trademarks of John Wiley & Sons, Inc.”


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