Case Study – Serchem Ltd Road to Achieving ISO 14001:2015 Certification

1. Introduction

Serchem Ltd, a leading manufacturer of cleaning and disinfecting products for the healthcare and laboratory sectors, aimed to enhance its environmental management practices. In alignment with its sustainability goals, Serchem sought ISO 14001:2015 certification, an international standard for Environmental Management Systems (EMS). To achieve this, Serchem partnered with Quality Systems Consultancy Ltd (QSC), a consultancy renowned for its expertise in guiding companies through the ISO certification process.

2. Background

ISO 14001:2015 sets out criteria for an effective EMS and can be used by any organization regardless of its activity or sector. The standard provides a framework that an organization can follow to set up an effective environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.

Serchem Ltd is committed to sustainability and reducing its environmental impact. Prior to engaging with QSC, Serchem had basic environmental policies in place but needed a comprehensive, structured approach to meet the rigorous requirements of ISO 14001:2015.

3. Objectives

  • Develop a Robust EMS: Establish and implement a comprehensive Environmental Management System aligned with ISO 14001:2015 standards.
  • Enhance Environmental Performance: Improve resource efficiency, reduce waste, and minimize environmental footprint.
  • Achieve Certification: Successfully pass the ISO 14001:2015 certification audit.

4. Approach

QSC employed a structured, phased approach to assist Serchem Ltd in achieving ISO 14001:2015 certification:

Phase 1: Initial Assessment and Gap Analysis

QSC conducted an initial assessment to understand Serchem’s current environmental management practices. This involved:

  • Reviewing existing environmental policies and procedures.
  • Conducting site visits to identify areas of improvement.
  • Performing a gap analysis to compare current practices with ISO 14001:2015 requirements.

Phase 2: EMS Development and Implementation

Based on the gap analysis, QSC developed a customized plan to establish a compliant EMS. Key activities included:

  • Policy Development: Formulating an Environmental Policy aligned with ISO 14001:2015 principles.
  • Training and Awareness: Conducting workshops and training sessions for Serchem employees to build awareness and competence in environmental management.
  • Documentation and Processes: Developing necessary documentation, including procedures, work instructions, and records to support the EMS.
  • Operational Controls: Implementing operational controls to manage environmental aspects and compliance obligations effectively.

Phase 3: Internal Audits and Management Review

QSC guided Serchem through internal audits and management reviews to ensure the EMS was effectively implemented and continuously improved. Activities included:

  • Internal Audits: Conducting internal audits to verify compliance with ISO 14001:2015 requirements.
  • Corrective Actions: Identifying non-conformities and implementing corrective actions to address them.\
  • Management Review: Facilitating management review meetings to evaluate the performance of the EMS and make strategic decisions.

Phase 4: Certification Audit Support

In the final phase, QSC provided support during the external certification audit conducted by an accredited certification body. This involved:

  • Pre-audit Preparation: Preparing documentation and records for the audit.
  • Audit Facilitation: Assisting during the audit to address auditor queries and provide evidence of compliance.
  • Post-audit Follow-up: Addressing any observations or minor non-conformities identified during the audit.

5. Results

Serchem Ltd successfully achieved ISO 14001:2015 certification within the planned timeframe. The key outcomes included:

  • Enhanced Environmental Performance: Significant improvements in resource efficiency and waste management, leading to cost savings and reduced environmental impact.
  • Stakeholder Trust: Increased trust and credibility among customers, regulators, and other stakeholders due to demonstrated commitment to environmental management.
  • Continuous Improvement Culture: Establishment of a culture of continuous improvement in environmental performance across the organization.

6. Conclusion

QSC’s systematic approach and expertise were instrumental in helping Serchem Ltd achieve ISO 14001:2015 certification. This partnership not only enabled Serchem to meet its certification goal but also ingrained a culture of sustainability and continuous improvement, positioning the company as a responsible and environmentally conscious leader in its industry.

By adhering to the principles of ISO 14001:2015, Serchem Ltd continues to enhance its environmental performance, ensuring long-term sustainability and compliance with evolving environmental regulations.

ISO 9001:2015

Achieving ISO 9001 involves a logical steps starting with a review of the standard against the system you are currently operating and noting strengths and weaknesses. We can help you review this area to build a program of improvements to meet the requirements of ISO 9001:2015.

ISO 14001:2015

Achieving ISO14001 does not have to be hard work. With the right approach and  with top management commitment we can guide you every step of the way to ensure that your procedures are fully compatible with the requirements of the standard.

ISO 45001

QSC Consultancy can offer a full Health & Safety System compliant with ISO 45001  the Occupational Health & Safety Management System. This system will assist you in managing Health & Safety Risks and facilitate legal compliance.

Quality Systems Consultancy

Quality Systems Consultancy Ltd
Venture Point
Towers Business Park
WS15 1UZ

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Quality Systems Consultancy Ltd
Venture Point
Towers Business Park
WS15 1UZ

Telephone (Office)

01889 881887


07900 558547
07818 402094

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