Customer Testimonials
When we decided that it was time to finally put a Quality Management System in place at Stafford Industrial Supplies we researched many consultancy companies but none of them stood out as much as Quality Systems Consultancy Ltd. Andy and Julie came to our premises to understand our business better and to get a feel if they could help us with our mission to successfully complete our goal to have an ISO 9001:2015 accreditation. Andy told us the implementation will be difficult but is attainable with some fine tuning and a lot of hard work, but he would see us through with as much or as little help as we thought we needed.
After several months of working with Andy putting all the pieces in the correct places, we found Andy to be a total professional. He made the hard work fun with his great sense of humour but at the same time as making the process simple yet effective. We achieved our accreditation of ISO 9001:2015 in December of 2016 and QSC have made sure we have been keeping the processes running smoothly and efficiently ever since and retaining our accreditation in 2017.
We would highly recommend Quality Systems Consultancy Ltd with helping you to achieve your accreditation goal with no hesitation whatsoever.
Paul WaltersFollowing a substantial company expansion and the introduction of new processing equipment SPM found itself facing several new challenges. Along with managing the rapidly changing business, we had a requirement to obtain ISO14001:2015 in a relatively short period of time in order to secure future business.
Along with this, it was critical that all health and safety requirements were met and new recruits were fully trained as the workforce expanded. With the management team already stretched to its limits, we initially needed some guidance and assistance to help us achieve 14001 approval.
Following a general internet search we came across QSC consultancy. They were locally based and offered the services we required plus more. We contacted Andy Adams who at the time was very busy with little room in his calendar to meet with us. However, he agreed to come along during the weekend and carry out an initial benchmarking exercise and determine our best route forward.
Following on from this Andy has worked with us on a regular basis and we achieved ISO14001:2015 approval within the timeframe required.
We have since added to this by integrating our existing quality system and gaining approval to ISO9001:2015. We have found both Andy and Julie at QSC to be very professional but at the same time remaining approachable and willing to give extra assistance where required. Andy also has many contacts in both fields of quality and health and safety and can draw off their experience to cover any areas he may not specialise in himself.
SPM have formed a good working relationship with QSC, and Andy will now continue to work with us to strengthen our Health and Safety systems with a view to achieving OHSAS18001 approval or the replacement ISO45001 when launched.
Andy SeymourWe first contacted Mr. Andy Adams of Quality Systems Consultancy Ltd. as referral from a recommendation from a third party UKAS accreditation body.
Aeroservices is a leading global player in the aviation industry for distribution of Lubricants, Consumables, Tyres, Safety & Ground Support Equipment, Power Units, Brake Assemblies, to global airlines and defense forces across four continents.
QSC were employed to create and write a Quality Management System to meet the requirements of ISO 9001 based around the values and customer service demanded by Aeroservices Ltd.
Following the completion of the system, Aeroservices successfully attained ISO 9001 registration and has maintained the coveted certification ever since with regular external audits by a UKAS accreditation body ensuring our compliance.
We have managed to achieve this with the help and support of QSC, who have consistently helped and supported us from the outset and have always been very professional, courteous and friendly. We always get a fast response to any questions we ask of them and have found all of their staff helpful and polite.
I would have absolutely no hesitation in recommending QSC’s workmanship and professionalism
Mashood AkmalQSC were contracted to to perform a gap analysis on our business systems, identify areas of improvement and non-compliance and to support us to write, verify and then implement a management system to comply with the Standards ISO 9001,ISO 14001 and OHSAS 18001.The task was a little mind boggling at first, learning three new standards was not easy, but Andy split the areas into manageable sections, identifying, supporting and auditing as we implemented each into our systems. QSC were helpful all of the way, we could not have done it alone and for us a small electrical contractor to hold all three is rare. Andy walked us through the process, showing patience whilst we changed our ways and he mentored the employees responsible to a high standard.QSC are now contracted in a retained role to support our Company with QuEnSh issues and statutory compliance.I would not hesitate to recommend their services to others and will continue to use their retained support for the foreseeable future.
Peter ThompsonI was first introduced to Andy Adams of Quality Systems Consultancy Limited as a recommendation from a third party UKAS accredited certification body. Kal Tire UK is the largest independant tyre and service provider in the UK with a network of service and satellite depots giving nationwide coverage for all earthmover tyre requirements. QSC recommended pulling the ISO 9001 and 14001 and the OHSAS 18001 systems together and we now run a three in one process, to which we have found much easier to manage and far more effective as a business tool.As an approved IOSH trainer, Andy trained a selection of our managers in IOSH Managing Safely, which forms one part of Kaltire’s training strategy for managing risk in our business. The training was very focused, consistent and professional and all delegates benefited greatly from the course. We have recommended that this be extended to all Managers to form an enhanced standard for safety training within the UK business. We have always found all the staff at QSC extremely helpful, friendly and professional and we always receive quick responses to requests for assistance. It has been a pleasure to deal with Quality Systems Consultancy Limited, they have impressed me with both their professionalism and quality of work which is carried out to the highest standards and exceeded all my expectations. QSC have been contracted to be our ISO 9001 and 14001 & OHSAS 18001 Management System consultants and I have absolutely no hesitation in recommending their work.
Darren FlintWe are a sub contract metal press work company with 70 employees and a turnover of £5 million. We were recommended to use the services of QSC by one of our customers to initially help in examining our Health & Safety System.They carried out a gap analysis and produced a report, showing areas of weakness and developed a practical plan to help us achieve (with their continuing help) conformity to the required standard. QSC also assist the business with maintaining ISO 14001 and we are looking at the feasibility of applying for (with the support of QSC) OHSAS 18001:2007 implementation. All the work carried out for us by QSC has been effective, timely and value for money. I would have no hesitation in recommending this consultancy for their professionalism and sensible, practical approach.
Andy JacksonValgrove Limited contacted QSC Consultancy Limited to discuss reviewing our ISO 9001:2008 Quality Management System and to discuss our Health and Safety requirements. Following our initial meeting, a program of work was set out and actions implemented (with the assistance of QSC)from which ISO 14001:2004 was achieved and our ISO 9001:2008 Quality System accreditation maintained. Further work on our Health and Safety system is being implemented(with the support of QSC)and Valgrove hope to achieve OHSAS 18001:2007 in the future. Without the help from QSC we would not have had the knowledge or experience to have achieved ISO 14001 and our ISO 9001 system would have been difficult to maintain due to the involved processes.
Mark Hearsey